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Current News in the Tech Industry:

GAO: FCC Needs to Better Monitor Mobile Carriers

The U.S. Federal Communications Commission needs to improve its oversight of mobile telephone carriers, because the agency has no way to measure the outcomes of the tens of thousands of complaints it receives each year, the U.S. Government Accountability Office (GAO) said in a report released Thursday.

Even though 84 percent of U.S. mobile-phone customers are very or somewhat satisfied with their service, many U.S. residents aren't aware that they can complain about problems to the FCC, and a significant number of customers have had problems with billing, terms-of-service contracts, or customer service, said the GAO, based on surveys it conducted.

Read more....

GAO: FCC Needs to Better Monitor Mobile Carriers originally appeared on About.com Computing Center on Friday, December 11th, 2009 at 17:00:09.

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Lots of news coming out of Oracle certification these days. This time, it's certification opportunities at Oracle's conference, Oracle OpenWorld 2009.

OpenWorld, which starts Oct. 11 in San Francisco, is making its premier show more certification-friendly than ever. To start with, there's the Oracle Certification Program (OCP) lounge. The lounge is basically an informal networking space that allows attendees to rub elbows with other Oracle credential-holders. One additional perk is free access to  Self Test Software practice exams, to help you prepare for your next cert.

Oracle certification staff will also be available throughout the show, if you have any questions/comments. I find that making your opinion known in these types of settings can be valuable for you and the staff; if they're real professionals, they take any such feedback seriously.

Finally, there are several certification sessions being presented at the show. That's an excellent chance to learn more about the various certification offerings from Oracle.

One thing I don't see offered on the OpenWorld website is onsite certification testing. If this is the case, it seems like a missed opportunity to me. This is your certified community, Oracle; let them get or upgrade certifications while they're there! If onsite testing is being offered, I'm hoping someone from Oracle can correct me, and I'll add an update. It's offered at many vendor-sponsored shows, and always seems to be popular.

Cert Offerings at Oracle OpenWorld originally appeared on About.com Tech Certification on Tuesday, October 6th, 2009 at 20:43:49.

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As I mentioned last month, Oracle has switched vendors for its certification testing. At that time, the new company hadn't been announced.

Now it has. Prometric is out, Pearson VUE is in. Oracle made the change with very little fanfare, no doubt spurred by concerns among cert holders. They should be able to breathe easier, as Pearson is a very well known, well-respected certification testing vendor (as is Prometric).

Go to the Pearson VUE website to set up your account and make sure all your testing and certification data transferred over properly.

Pearson VUE Gets Oracle Cert Business originally appeared on About.com Tech Certification on Sunday, October 4th, 2009 at 08:10:20.

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