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Current News in the Tech Industry:

GAO: FCC Needs to Better Monitor Mobile Carriers

The U.S. Federal Communications Commission needs to improve its oversight of mobile telephone carriers, because the agency has no way to measure the outcomes of the tens of thousands of complaints it receives each year, the U.S. Government Accountability Office (GAO) said in a report released Thursday.

Even though 84 percent of U.S. mobile-phone customers are very or somewhat satisfied with their service, many U.S. residents aren't aware that they can complain about problems to the FCC, and a significant number of customers have had problems with billing, terms-of-service contracts, or customer service, said the GAO, based on surveys it conducted.

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GAO: FCC Needs to Better Monitor Mobile Carriers originally appeared on About.com Computing Center on Friday, December 11th, 2009 at 17:00:09.

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According to this year's U.S. IT Salary Survey from InformationWeek, technology pros shouldn't get too optimistic when asking for a pay raise in 2010 - because it's pretty unlikely that they're going to receive one.

The survey found that the median pay raise for IT pros in 2010 is zero percent. That's right – zilch – and unfortunately, it applies to both base salaries and total compensation, including bonuses.

Here are just a few of the other findings of the survey, based on responses from 20,492 IT pros who participated between November 2009 and January 2010:

• 40 percent said they've had their pay frozen, versus 26 percent who said the same last year;
• 15 percent have received pay cuts, while six percent experienced this in 2009;
• 29 percent saw their benefits cut back, while last year 17 percent reported the same.
• 23 percent said their careers have not been impacted by the economy, compared to 34 percent who said the same thing in 2009.

_{Image Copyright: Marcelo Moura}

Flat IT Salaries for 2010? originally appeared on About.com Tech Careers on Sunday, May 16th, 2010 at 06:57:11.

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