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Current News in the Tech Industry:

Cert-holders Need Soft Skills

Are certifications outdated? That's the conclusion from an analyst who studies the industry. An article on the tech job search site Dice.com quotes David Foote as saying the following:

"We've reached a point in our evolutionary rung that has outdistanced the value of certifications," says David Foote, chief executive and chief research officer for Foote Partners. "It is not that technology is not important, but other skills - especially in customer-facing jobs - are more important."

Although I disagree with the thrust of that quote -- in fact, there are several other folks quoted in the story who affirm the value of certifications -- Foote does make a valuable point. Soft skills, like communication, are becoming increasingly important.

Knowing how to write clear, concise emails, for example, can go a long way toward helping your career. Talking to non-tech-savvy folks in a way that doesn't make them feel stupid is another way. Sending out plenty of warning -- at least two emails -- before making a major computer system change that will affect the way your end-users go about doing their jobs is another.

Do you get my point here? Knowing the technology is only half the battle. You have to remember the other people in your organization, and make things as easy for them as possible with good communication. You might be surprised -- it could be those skills, not your wizardy with Group Policy -- that gets you that promotion and raise.

Cert-holders Need Soft Skills originally appeared on About.com Tech Certification on Wednesday, October 14th, 2009 at 09:23:20.

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If you're a manager, you not only need to be concerned with your own career growth -- which includes keeping your tech skills up to par and current -- but also those of your direct reports.

Happy employees are those that feel challenged in their current positions and who are given opportunities to develop their skills even further. It's part of your job then to assist employees along in this growth, working with them to set obtainable goals and coaching along the way.

Read up on these career development tips, which can help you empower employees to make sure they're heading down their desired career path.

Coaching Your Employees originally appeared on About.com Tech Careers on Tuesday, May 24th, 2011 at 11:14:03.

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